
Professional services
A 60-person firm that no longer runs on its founders' evenings
+11 ptsoperating margin over two years
Services · 6 to 8 weeks
A plan the whole leadership team can hold: clear owners, a sensible structure, and the few numbers that tell you it is working.

A growing business often keeps the structure it had at a third of its size. Planning and structure gives it one that fits, and a plan the whole leadership team can hold.
Each part of the business gets one clear owner. Meetings get fewer and shorter. The owner stops being the only person who can make a decision.
We agree on the few numbers that tell each leader whether things are on track, and set up the weekly routine to look at them. Most scorecards have five to eight numbers. If it needs more, it is a report, not a scorecard.
The plan, the role outlines and the scorecard are yours, in plain documents your team can edit. Nothing depends on our software or on us.
Planning and structure
Weeks 1 to 2
Interviews with the leadership team and a look at how the business is organized today, on paper and in practice.
Weeks 3 to 4
Two or three ways to organize, each with its trade-offs written down plainly.
Weeks 5 to 6
Twelve months of priorities, each with one owner, a budget and a date.
Weeks 7 to 8
The handful of numbers each leader looks at every week, and where they come from.
Planning and structure
We design roles, not people. We will tell you which roles the plan needs and how they relate. Who fills them is your decision, and we will help you think it through if you ask.
An offsite ends with ideas on a flip chart. This ends with owners, budgets, dates and a weekly scorecard, so the plan survives the first busy month.
Yes, if you already know where the problems are. We will spend the first week checking that, so the plan rests on facts.
Case studies

Professional services
+11 ptsoperating margin over two years

$1.8Mcash released from slow-moving inventory

Healthcare practices
7practices on one weekly scorecard
Start with a conversation
Thirty minutes with a partner. Bring the problem that keeps you up; we'll tell you honestly whether we can help.